1. How can I place an order?

You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.For designing or further discussion, it is better to contact us with WhatsApp or other instant ways, in case of any delays.

2. When can I get the price?

Usually we quote within 24 hours after we get your inquiry.

3. Can you do the design for us?

Yes. We have a professional team having rich experience in gift box design and manufacturing.Just tell us your ideas and we will help to carry out your ideas into perfect boxes.

4. How long can I expect to get the sample?

After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 1-3 days. The samples will be sent to you via express and arrive in 3-5 days.we could offer the sample for free charge but do pay the cost of freight.

5. What about the lead time for mass production?

Honestly, it depends on the order quantity and the season you place the order. Generally 10-30 days based on general order.

6. What is your terms of delivery?

We accept EXW,FOB, CFR, CIF, etc.You can choose the one which is the most convenient cost effective for you.

7. What is the payment way?

1)For most official orders, we process payments on Alibaba’s platform or through our company’s USD account via TT (bank transfer). For orders under USD 1000, we prefer handling payments through Alipay, or WeChat Pay.

2)ODM & OEM order, 30% in advance balance 70% before shipment.

8.What Is Your Minimum Order Quantity (MOQ)?

200 pieces.